1. Subscription cancellation
You may cancel at any time from the Billing page. Cancellation stops renewal and your plan remains active until the end of the current billing cycle.
Cancellation & Refund
Billing policies without the fine-print feeling.
Last updated: April 13, 2026
2. Refund eligibility
Monthly subscription fees are generally non-refundable once billed. Refund requests may be reviewed in exceptional cases, including duplicate charges or verified payment errors.
3. Trial and plan upgrades
Free trial usage is not billable. When upgrading plans, charges follow payment provider terms and may be prorated where supported.
4. Processing timeline
If approved, refunds are processed to the original payment method. Processing time depends on your payment provider and bank.
5. Contact for billing support
For cancellation or refund assistance, contact support with your workspace name, billing email, and transaction reference.